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Sono Collision, LLC. - Find our Auto Body Shop on carwise.com

Reviews

Browse through the real-life experiences shared by our satisfied clients. Discover how our team in Norwalk, CT, turned car troubles into smooth rides again.

These testimonials are more than just words—they are proof of SoNo Collision’s commitment to providing quality service and customer satisfaction. We invite you to read, enjoy, and perhaps even add your own story to our collection.

You all did an amazing job. Thank you Chris and the Sono Collision family for restoring my vehicle! You all were efficient, succinct, and straight forward. You all are also kind. Keep up the good work!

-Jordan

SONO COLLISION did a great job. I dealt with Chris at the shop. He explained everything that was being done to the car. I highly recommend SONO Collision.

-Jeffery

Obviously, you never want to have your car in a body shop. Beyond that, you tend to be a little suspect when it is not your own insurance company that is requesting you at least start with one that they use. That said, SONO Collision was uniquely thorough, professional and gracious from our first meeting through delivery of the car once all work was completed. And the work met every expectation I had.

-Richard

Great communication from Alan & the rest of the staff, excellent work done on the car. Very professional in every way

-Ryan

The repair is excellent. It’s like a brand new car as if the accident never happened. They were professional and always communicated the progress of the repair. They also helped me with the rental car until my car was fixed. I highly recommend SoNo Collision . Thank you.

-Kristin

Allen, Chris, and other staff members were very kind and kept me abreast of my car’s repair. I’m appreciative, and my bumper looks good!

-Dianthus

Honestly great service ! My car was ready within a week and was looking like her good old self. I was also very surprised and grateful that the inside of my car was vacuumed and also the outside was washed down as well!! Couldn’t be more happier with this body shop! Thank you for everything especially the vacuuming

-Dilaneen E. V.

This company was so easy to work with. After I was hit by another car I went with this recommended vendor. I am so happy I did. Chris was so easy to work with and handled a lot of the coordination that needed to take place with the insurance company. Amazing communication and they went above and beyond. Most importantly my car looked perfect when I picked it up.

-June B.

Went here 3 times and all 3 times was a success. Definitely will recommend this shop.

-Jesse B.

Integrity, honesty and customer oriented is how I can describe the people at Sono Collision. I have dealt with a lot of mechanics and bodyshops in my time and Chris and his crew separate themselves. The bottom line is that they are trustworthy, and honest and you are in great hands.

-Stefani & Bryan S.

I couldn’t be happier with how my car turned out! I feel like I’m driving a brand new car. The work was done way quicker than I had expected and the whole staff was super friendly. I’ll definitely be returning to SoNo Collision for all of my auto body needs.

-Laura C.

I can’t say enough good things about the SONO Collision team. I had a huge long novel of a review to write, but I think everyone would be very bored lol. We still have a few things too finish up, but so far, amazing job and great staff (pup, included!). And most importantly — the work was exactly what I hoped it would be.

-Wendy E.

Al and the rest of the staff are great. My car looks brand new. I highly recommend you use Sono collision for your auto body needs.

-G. L. C.

This company is awesome. They did everything I asked and more. The service was excellent I would highly recommend them if you need quality work. Chris is very friendly. And his staff is excellent. Five stars

-Joseph D.

I could not have had a better experience than I had with Sono Collision. They greatly reduced the stress that comes with having to have a car repaired.

Every single interaction was professional and friendly. Chris and his team take pride in their work and it shows.

Repairs were done in the time frame promised. I honestly can not tell that there was any damage or repairs done.

-Ed J.

I do not usually write reviews, but I have to take the time to express myself when something is done properly, timely, kindly and professionally. I was rear ended in the late winter. I got three estimates for the repair, Sono Collision being the third. As I was speaking with Chris about my vehicle, it was clear that I finally found a body shop that really cares about their product. This is a family run business which also means a lot to me. I knew that they would provide me with an excellent job, and they did just that. My vehicle was completed when they said it would be. They made returning my rental vehicle easy. And...they did just an outstanding job. My car was cleaned well and I could not be happier. I have had disappointing experiences at other body shops in the Westport area where there is no pride in the work, and where I have had to return multiple times for runs and overspray. Sono Collisions did an amazing job and did it right the first time. In a world of mediocrity, how nice to find people who take pride in what they do. Many thanks Chris and staff.

-Andrew

I had the most unbelievable experience they treated me like I was the only car in the shop. They were fast, efficient and dealt with the insurance company like a pro hats off to them.

-Michael B.

Really enjoyed working with this team and the quality of the repair was stellar!

-Vinny M.

Great work. Great customer service. Great expertise.

-Chris C.